Privacy policy
Last updated: October 6, 2026
At Zvuková Galerie, operated by eL220 spotřebiče s.r.o., we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains what personal data we may collect, why we use it, how we protect it, and what rights you have when using our online store.
1. Data Controller
The controller responsible for your personal data is:
eL220 spotřebiče s.r.o. Zaječí Důl 136 Fojtka 463 31 Mníšek Czech Republic
IČO: 09471529 Email: zvukovagaleriecz@gmail.com Phone: +420 702 306 479
2. What Personal Data We Collect
Depending on how you use our online store, we may collect the following information:
• First and last name
• Billing and delivery address
• Email address
• Phone number
• Order and transaction information
• Information about products purchased or ordered
• Communication between you and our store
• Information you provide when contacting us regarding an order, return or complaint
• Technical information such as IP address, browser type, device information and information about your interaction with our website
We only collect personal data that is reasonably necessary for operating our online store and providing our services.
3. How We Use Your Personal Data
We may use your personal data to:
• Process and fulfil your orders
• Arrange delivery of purchased products
• Process payments
• Communicate with you about your orders
• Respond to questions and customer support requests
• Process returns, refunds and complaints
• Meet our legal and accounting obligations
• Protect our website and online store against fraud, misuse and security threats
• Improve the functionality and performance of our online store
• Comply with applicable laws and regulations
We do not sell your personal data to third parties.
4. Legal Basis for Processing
We process personal data on the basis of applicable data protection legislation.
Depending on the circumstances, processing may be necessary:
• To perform a contract with you
• To take steps at your request before entering into a contract
• To comply with our legal obligations
• For our legitimate business interests, where those interests do not override your fundamental rights and freedoms
• On the basis of your consent, where consent is required
5. Payment Information
Payments made through our online store may be processed by third-party payment service providers.
Depending on the payment method selected, you may be redirected to or interact with the payment provider's systems.
We do not need to store your complete payment card details ourselves when the payment is processed securely by an external payment provider.
Payment information may be processed by the relevant payment provider in accordance with its own privacy policy and security requirements.
6. Shopify
Our online store is operated using Shopify.
Shopify provides the technical infrastructure that allows us to operate our online store, process orders and provide certain website and ecommerce functionality.
As part of providing these services, Shopify may process certain personal and technical information in accordance with its own privacy and security practices.
The specific information processed by Shopify may depend on how you interact with our store and the features enabled on our website.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Some cookies are necessary for the operation of the online store, including functions such as:
• Shopping cart functionality
• Checkout
• Customer sessions
• Website security
• Language and regional preferences
• Basic website functionality
Other cookies or similar technologies may be used by Shopify or by services integrated into our online store, depending on the configuration of the website.
Where required by applicable law, we will request your consent before using non-essential cookies or similar technologies.
You can manage or disable cookies through your browser settings and, where applicable, through the cookie settings provided on our website.
Please note that disabling certain cookies may affect the functionality of the online store.
8. Sharing Personal Data
We may share personal data with trusted third parties where this is necessary to operate our business and provide our services.
These parties may include:
• Shopify and its service providers
• Payment service providers
• Delivery and transportation providers
• IT and hosting service providers
• Accounting and legal service providers
• Public authorities where disclosure is required by law
We only share information where there is an appropriate legal basis for doing so.
9. International Data Transfers
Some service providers we use, including providers supporting Shopify and payment or technical services, may process personal data outside the Czech Republic or the European Economic Area.
Where personal data is transferred outside the European Economic Area, appropriate safeguards will be applied where required by applicable data protection legislation.
10. How Long We Keep Personal Data
We retain personal data only for as long as necessary for the purposes for which it was collected.
Certain information relating to orders, invoices, payments and accounting may need to be retained for longer periods because of legal and accounting obligations.
When personal data is no longer required, it will be deleted or securely anonymised where appropriate.
11. Data Security
We take reasonable technical and organisational measures to protect personal data against:
• Unauthorised access
• Loss
• Misuse
• Unauthorised alteration
• Destruction
• Unauthorised disclosure
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
12. Your Rights
Depending on the applicable law, you may have the right to:
• Request access to your personal data
• Request correction of inaccurate or incomplete personal data
• Request deletion of your personal data
• Request restriction of processing
• Object to certain processing activities
• Request data portability where applicable
• Withdraw consent where processing is based on consent
• Lodge a complaint with the relevant data protection supervisory authority
To exercise your rights, please contact us using the contact details below.
13. Children's Privacy
Our online store is not specifically directed at children.
We do not knowingly collect personal data from children where such collection is prohibited by applicable law.
14. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policies of any third-party services you choose to use.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, our website, applicable legislation or the services we use.
The updated version will be published on this page together with the date of the latest update.
16. Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:
Zvuková Galerie eL220 spotřebiče s.r.o.
Zaječí Důl 136 Fojtka 463 31 Mníšek Czech Republic
Email: zvukovagaleriecz@gmail.com Phone: +420 702 306 479
We will make reasonable efforts to respond to privacy-related requests within the period required by applicable law.